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      USAA

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      USAA reviews

      It was two-faced work environment in which I didn't feel comfortable. - Claims Adjuster USAA Employee Review

      4.0
      26 Mar 2012
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Every-morning my unit had a meeting and the department took on all claims; we were able to help more clients.

      Cons

      Micro-management; being on The phones for 8 hours per day; and overall bad morale in the company.

      Explore other reviews about USAA

      5.0
      8 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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