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      USAA

      Engaged employer

      USAA reviews

      USAA is a well-rounded company that takes care of its members, employees and the association. - Member Service Representative USAA Employee Review

      4.0
      29 Nov 2011
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It has great medical, health as well as retirement benefits. USAA also pays for its employees to purse higher education that translated into career advancement opportunities.

      Cons

      Signing up for time off consists of you the employee planning almost a year in advance and is based on seniority.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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