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      USAA

      Engaged employer

      USAA reviews

      Great, for what it is... - Anonymous employee USAA Employee Review

      4.0
      5 Nov 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary, low-stress, good benefits and time off packages. Pretty diverse job opportunities if you are willing to move. Decent pay for a decent job.

      Cons

      Call center work is call center work. Phone jocks sometimes get stressed because of unexpectedly high call volumes. Your experience depends a lot on your direct supervisor.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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