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      USAA

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      USAA reviews

      Mixed Feelings - Director USAA Employee Review

      3.0
      15 Oct 2011
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great mission, some great people, great benefits.

      Cons

      Promotional opportunities, support, management feedback and respect. I was asked to implement a process, did so with success, then asked to take a pay decrease. After over 10 years of working at USAA, decided to pursue other opportunities outside of USAA. It was a great decision.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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