Depends on the area you work in - Senior Decision Analyst USAA Employee Review

4.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

USAA benefits are excellent amongst big corporations. Ie good pay, bonuses, 200% match on first 4% contribution, 3% pension , $2500 annual insurance subsidy, ability to buy/sell PTO. I am really fortunate because I enjoy what I do, have a (mostly) awesome team and am compensated well. I think all that translates to my overall satisfaction. I’ve been working for nearly 30 years in the data space and right now, the stars seem aligned. I wouldn’t mind staying here until I retire.

Cons

Almost no remote jobs, very little career mobility, frequent layoffs that just won’t stop create low morale and instability. It’s not a once and done deal . It’s “let’s see if we can make the cut this week”. As with any big companies, there will always be high performers and low performers . I prefer let’s just rip off the bandaid and get it done so that rest can focus .

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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