Smoke and Mirrors - Director USAA Employee Review

1.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Meh. None come to mind.

Cons

The most politically bloated organization I have ever worked in. At least two layers of executive paper pushers who collect fat salaries and provide no value whatsoever. No strategic vision.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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