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      USAA

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      USAA reviews

      Good Company - Senior Loan Officer USAA Employee Review

      4.0
      21 Nov 2025
      Senior loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, salary drop from 66k to 55k - increase in bonus pay but metrics must be met

      Cons

      Application quality and call quality metrics kept increasing

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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