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      USAA

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      USAA reviews

      Culture shift - Project Manager USAA Employee Review

      1.0
      23 Sept 2025
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They use to have a list of pros. Shift to all cons. So sad

      Cons

      1) over worked due to continued major layoffs 2) Employees don't mean anything like they use to. 3) Culture and company Mission isnt followed anymore by upper management that then trickles down. Everyone wanted to work there. Now everyone is on pins and needles wondering when the next major layoff is. No one is safe. 4) replacing FTE with oversee contractors. 5) very much an unhealthy environment- mentally

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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