Pros
Inside sales reps get the best training in the business. The company benefits are second to none. Income potential is good and top earners make good $$$$. Promotions are there for those who want to succeed. Job security. This is a super job for recent grads and younger professionals. You will have top notch training and develop good work ethic.
Cons
Supervisors have supervisors who have supervisors who have supervisors. The overkill in oversight is keeping a good company from being a great company. Each supervisor has his own objectives and it all gets pushed DOWN to the sales rep. It can be suffocating. Way too much busy work demanded of the sales reps. Less time selling. Attendance policy is too subjective. Some ill-prepared employees get promoted to jobs they have no real-world skills for. Reps are subject to "luck" in territory assignments. If you get a strong territory you make money right out of the box. If you get a weak territory the system is designed that you have little or no chance to turnaround the territory until the new year begins.