It was just OK...... - Account Manager Trulia Employee Review

Ok I'm rating this so tough because I have a few years of work experience under my belt so I look at things a lot differently than some of the recent college grads who work here. Also, had I known that this was such an "entry-level" job/company I would have probably skipped the interview.....so where do I begin???? For starters management needs work! Some managers micromanage and watch their team members like hawks, others would rather be your best friend than your boss!! They try to boost up the employee's heads as if it’s a privilege to work for the company because they provide free bagels and cereal in the kitchen but in all actuality it's just a way to keep the newbies who work here happy and engaged. Here are some more cons: -Outrageously high turn-over! I started in a class of 12 and by the end of my first month over half the class had either quit or been fired. The sad thing is they started a class of 11 a month after my class and now they are hiring for yet another class to start in the next few weeks! Had I known about the turn-over rate I would have never applied! -Rules and standards change like the wind. Pretty much they live by an "impact" standard which really means nothing to the employees! -There is no real structure on account management which means either guard your accounts with your life or they may be stolen by the person who sits next to you and then they will get the credit for your sales! -Not a professional environment at all! Employees play, run around and even curse while on the sales floor! -No opportunities for advancement. Meaning if you stay with the company for a year you will more than likely be doing the exact same thing that you did on day one. -The 80 dials a day is strongly enforced but good luck trying to make that happen with 4-5 "pow wows" a day in between. In other words management makes it very difficult to accomplish your daily goals with pointless meetings! -Your first 3 months is the "probationary" period, which means you are expected to close sales but won't get paid out on your commissions until you convert to full time. In order to convert you must remain at the company for 3 months and close at least 14k in sales. They have a very low conversion rate because of the high turn-over rate! Which means only one thing....cheap labor! I find it very unfair to put in work and not see any reward! To sum it all up... Just by by-pass Trulia when job hunting unless you have no other options or just need to get your feet wet. Trulia – Great concept and platform, terrible place to work!