Travel - Sub Contractor TruAssets Employee Review

4.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Helpful with work orders, quickly responding to calls when needing assistance.

Cons

Lots of windshield time, very demanding, a lot of follow up jobs.

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TruAssets Response
10y
Thank you for the feedback. We are glad to hear that the staff is helpful and timely when it comes to answering questions. We also understand that follow-ups can be frustrating. The majority of the time, follow-ups occur when key information is missing from the photos submitted from site, things that can affect the amount paid on the order by our clients or whether we are paid for the order at all. We recently updated our vendor training materials to include more detail about the photo requirements and individual client specifications. We hope this helps to ensure that important details are not missed and decrease the number of follow-ups significantly. If you haven't already had access to the new training materials, please get in touch with your state coordinator and they can assist with providing those.

Explore other reviews about TruAssets

5.0
18 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is growing so fast it merged with a similar sized company to create more skin in the game

Cons

Growing companies tend to have demanding hours

1
2.0
21 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary overall even if you have to work 70 hours or more per week to achieve it. Lots of opportunities for hard workers that are naïve to the fact they will be used to benefit the company.

Cons

Management does not care if you have a life outside of work because they think TruAssets is all that matters...this being said as they have plans for their weekends while you work extra hours to keep things in order. Very little help when problems arise and even if management is aware of it it becomes your problem to deal with and resolve. Promises that are okayed by management are never honored and it makes you look like a liar to the contractors in the field. As stated previously all managers are buddies and if one has a hidden agenda against you they will set you up for failure and/or replacement.

3
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TruAssets Response
11y
Thank you for writing this and making us aware of some of the struggles you encountered while working for TruAssets. Work-life balance is something that can be very hard to achieve in this deadline-driven industry, especially when the company was in start-up stages, and it is in fact something that the majority of the management team struggles with as well. Sometimes it can seem as though there is always something left on your to do list that may go unfinished until the next day. This can be caused by many factors that can include not properly managing time in the office, lack of delegation at times, and or not reaching out to peers or management for assistance when dealing with an unbalanced workload. To your point, there are many opportunities for growth within the company and many of those in leadership roles have gotten there by sacrificing time when maybe they would have preferred to be at home. The management team works very closely together to achieve company goals and objectives which supersede any perceived personal friendships by far.
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