Not the place it used to be - Sr UX Designer 2 Tripadvisor Employee Review

1.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

They used to have free lunches and snacks, but I heard that was scaled back. Any perks they offer now though, won't make up for the toxic and disorganized environment it has become. Its sad, because it used to be one of the best places to work in tech.

Cons

People promoted to manage teams who don't want to manage in the first place They seem to hire the most unqualified senior management, that hand down mandates, with no insight into customer needs, behaviors or regard for what would benefit product

avatar
Tripadvisor Response
3y
Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. As with any large organization, change is inevitable. However, amidst change the company strives to maintain a high standard in regards to ethics and work practices, and keep the collaborative culture that has made Tripadvisor a great place to work for 20 years and counting.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

See reviews by: Helpful|Rating|Date|All