Used to be a great company to work for - Anonymous employee Tripadvisor Employee Review

2.0
27 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great perks like a snack wall, fitness reimbursement, and free lunches. The biggest perk is the flexibility - managers are really flexible with needing to work from home, take time off for personal reasons, etc. which is a huge plus!

Cons

Career opportunities and growth are extremely limited. You are told to manage your own career and there are resources available to you, but when you try and use those resources or have career conversations with your managers you get nowhere. Open roles are often not "opened" at all but instead people are hand selected to move into them based on preferences from upper management. A lot of decisions are made based on who upper management likes and you have to be constantly worried about getting on someone's bad side and blacklisting yourself at the company. The pay is not at all competitive and there's no transparency into what the range for any role should be. The raises are minimal each year and if you received a spot bonus or a promotion within the last year or two it will be used against you to make your annual raise that much lower. Overall there's no focus on retaining the people they have, which is why so many people are leaving.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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