It all comes down to your manager" - Sales Manager Tripadvisor Employee Review

3.0
27 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Great brand, great concept and great industry to work in.

Cons

Many of the managers I have come across are not qualified as 'managers' - to coach, mentor, challenge and grow their staff. Some managers are intimidated by smart employees and deal with this by micro-managing. Employees are not held responsible for deadlines or delivery or work. As the company has grown, global policies have been implemented across operations, sales, pricing etc. that do not fit with specific market needs and way of working.

avatar
Tripadvisor Response
12y
Thank you for your feedback on our global policies and manager development. We recognize that we continuously need to review and iterate on our company policies to ensure that they scale as the business continues to grow globally. We're constantly looking at ways to ensure that this happens in a timely fashion and always welcome feedback from our teams. We've also worked on improving our leadership development programs and new manager programs to ensure that our management is top notch across all levels and locations. These programs now include training on different leadership styles, growing relationships and internal partnerships, effective coaching and feedback methods, and many other skills that make a great manager and leader. We regularly offer these programs in London, Singapore, and our US offices. As always, we encourage you to connect with your HR Business Partner offline on your concerns. And again, thank you for your feedback—it’s helpful as we continue to refine our programs.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

See reviews by: Helpful|Rating|Date|All