Very good company that strives to treat its employees well - Anonymous employee Tripadvisor Employee Review

5.0
17 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that work at TripAdvisor are what make it such a great place to work. There will always be a few moaners/disgruntled folks at any job but that's life. The good news is that there aren't many here. The mix of people from all over the globe is great and there is a great energy. The training provided is quite comprehensive and sets you up to start making an immediate impact. The products are straightforward and not hard to sell. Targets are aggressive but it's sales, so what do you expect? Really nice new office space. For such a large global company, there is a start-up type of buzz on the floor here. Everyone knows each other and there is a lot of teamwork/camaraderie that I didn't really expect. I feel valued, and management makes a very strong effort in keeping communication lines open, keeping staff informed of what is going on, and everything is very transparent. Great office location, fun atmosphere, and you get to work for the world's largest travel site.

Cons

Lot of different system in play, admin can be a bit of a pain but you get used to it.

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Tripadvisor Response
7y
Thank you for the positive comments especially as they are in line with our vision and efforts for the Dublin office. As a company, we do push for Transparency and work diligently to get information out to our teams quickly and efficiently. We have an open door policy, meaning everyone is accessible and working as a team to achieve our goals. I am especially grateful for your comments on the people we have here in Dublin. You will see in many of my responses where I comment on the quality of the team we have and are building, which stems from our belief that we are Better Together. From the managers, to the sales team, to the support personnel, everyone contributes to this amazing team. I will also touch on your comment around the sales goals, because you are 100% correct. This is sales, and TripAdvisor believes in reaching for the stars. We want people who believe in themselves, aren’t afraid of a challenge, and are determined to grow themselves as well as our company. We have more work to do, as a team, but with people like yourself we will excel and have fun doing so. Please let myself or your manager know when you see ways for us to improve as we will always welcome the feedback. All the best, Sam

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
5mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

1
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