10 May 2018
Anonymous employee
Tripadvisor Response
8yWhile we appreciate the feedback, I’m disappointed to read that you were frustrated with your experience at TripAdvisor. We take your and all employee feedback very seriously and true to our transparency value, I will address your concerns openly and honestly.
Over the past year we made several important updates to our sales organization with the long term success of TripAdvisor and its employees in mind. We’re pleased that many members of our team have thrived in this new environment. We recognize that change can be difficult and as you’re aware, we provided our teams with training and resources to help them adapt to the new structure. As is true in any successful organization, sales is fast paced, goal driven and challenging, which may not be the best fit for everyone. Further, we view Performance Management as the key to ensuring we hire, develop, and promote the best talent possible.
The combined efforts of our product and sales teams have made this division of TripAdvisor successful over the years. We work closely with our clients to understand their needs and to help them understand and maximize their use of our products. We’re proud to have many longstanding clients who have found great value in our partnership.
Thank you again for your feedback and we wish you the best of luck in your next opportunity.
- Sam Thompson, Regional Director of Inside Sales