Pros
From the very first interaction, my experience with the Tripadvisor recruiting team especially Erin Kelly was absolutely outstanding. She was professional, transparent, and genuinely cared about making the process smooth and enjoyable. Communication was consistent and clear at every step, from the initial outreach to interview prep and follow-up. What stood out most was how personal the experience felt; she took the time to understand my background, goals, and motivations instead of treating it like just another application. Her level of empathy and attention to detail truly reflected Tripadvisor’s culture, approachable, thoughtful, and people-first. Even small things, like checking in before and after interviews or providing insight into the team dynamics, made a huge difference. It’s rare to come across a recruiter who balances professionalism with authenticity so effortlessly. This experience left me with a very positive impression of Tripadvisor as an organization and its hiring standards. If this is the kind of recruiter representing Tripadvisor, it speaks volumes about the company’s values!
Cons
Tripadvisor has an unmatched amount of content and traveler data, one challenge is transforming that information into even more personalized trip planning. That’s where I see a lot of potential for continued growth.
