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Trip.com Group

Trip.com Group reviews

Worst company in the UK - Customer Service Representative Trip.com Group Employee Review

1.0

18 May 2025

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Leaving the company for good

Cons

This company is the worst workplace I have ever had the misfortune of working at in all my years. The management could not care less about you, make up lies in order to protect themselves, gaslight you and cause emotional and mental abuse. I could not overstate how much you should avoid working for these people. Would leave no stars if I could.

Trip.com Group Response

Thank you for your feedback. We're sorry to hear about your experience and take these concerns seriously. We are committed to promoting a respectful and supportive work environment. If you feel comfortable, please contact us at EMEA.feedback@trip.com so we can address your concerns. Your input is valuable in helping us improve and ensure a positive workplace for everyone.

Explore other reviews about Trip.com Group

5.0

6 Apr 2026

Market manager

Recommend

CEO approval

Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0

15 Jun 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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Trip.com Group reviews Trip.com Group Customer Service Representative reviews Trip.com Group review

Trip.com Group

Worst company in the UK - Customer Service Representative Trip.com Group Employee Review

Explore other reviews about Trip.com Group

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