Trip.com Group Reviews

4.0

75% would recommend to a friend

(834 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

834 reviews
3.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Salary can be above average

Cons

Heavy workload, mainland culture, fast paced

1.0
6 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- Working environment is good

Cons

- Management is bad - Hotel sector department head is the worst ever - Dont expect work life balance in this company, especially the hotel segment - No future career path

1.0
31 Jul 2025

Chinese-style management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Provided good benefit package especially WFH

Cons

Management is very Chinese-style and top-down, with direction changing very often. Regional teams have little say and are mainly expected to follow HQ instructions.

avatar
Trip.com Group Response
10mo
Thank you for your feedback. We're pleased you value our benefits like WFH flexibility. We take your concerns about decision-making processes seriously and are actively working to empower regional teams and improve communication clarity. For further discussion, contact us confidentially at hr_socialmedia@trip.com. We’re committed to positive change.
Viewing 1 - 3 of 834 Reviews

Glassdoor has 930 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.