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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Comfortable - Customer Service Advisor Trip.com Group Employee Review

      5.0
      14 Nov 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Office, friendly environment, great pay and very respectful co-workers.

      Cons

      Working weekends and that is all

      avatar
      Trip.com Group Response
      3y
      Thank you for leaving such a lovely review. We are so pleased to hear you are enjoying working with our amazing team in Edinburgh, and thank you for helping making it a great place to work.

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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