Caring management fosters strong employee connection despite fast pace - Customer Service Advisor Trip.com Group Employee Review

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I can truly feel that the company cares about us. During the peak season, even when the war was ongoing, the entire management team came to our workplace to personally hand out small gifts and express their appreciation for our hard work. That gesture meant a lot to us and really strengthened my sense of belonging and connection to the company <3 the top leaders that we met are also very down to earth, highly recommended

Cons

the company is quite fast paced

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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