Decent entry level job, but strict scheduling - Customer Service Agent Transcom WorldWide Employee Review

3.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Clear processes -Good training -Supportive teammates and supervisors -Good commission model

Cons

-Time off requests are difficult to get approved

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Transcom WorldWide Response
3mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Explore other reviews about Transcom WorldWide

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros for working for this company.

Cons

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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