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      Transcom WorldWide

      Engaged employer

      Transcom WorldWide Reviews

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      3.0

      41% would recommend to a friend

      (2,045 total reviews)
      avatar

      Brian Johnson

      47% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      2.8

      Culture and values

      2.8

      Work/Life balance

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      2.6

      Senior management

      Transcom WorldWide has an employee rating of 3.0 out of 5 stars, based on 2,045 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 22% below average for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      2K reviews
      3.0
      19 Jun 2015

      Salary Computation confusion

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Perfect call center company to start a career. In terms of job alignments, I do fitted on the LOB (Line Of Business) that I am with. Great work background and employee relationships.

      Cons

      Only disappointed when it comes to salary. 16,000 as expected but in reality you'll only receive at least 14,000 to 15,000. Totally degrading! Also I have a relative who applied. Since he doesn't have a call center experience, the company didn't hire him. It is okay as per LOB's requirements but you guys (recruitment) must tell the applicant sooner. It is a total waste of time for an applicant to wait long hours and find out that he isn't fit for the job. Be reasonable.

      1.0
      10 Jan 2017

      I was a highly placed leader left with a terrible opinion of Transcom

      Hmfic
      Recommend
      CEO approval
      Business outlook

      Pros

      Transcom has money to burn. If you end up in a choice position, you'll have the opportunity to spend (lots) of money and no one will notice or care! San Antonio is a great city to work in - just find a position with someone other than Transcom to work for. Favoritism is a real thing from the top down. If the execs like you, you'll have it made, even if you can't actually do the job. You can have terrible attendance, be sleeping with the HR manager and a lousy ability to manage people in a way that is sincere, and the Canadian leaders will have no idea how lousy you are at your job because they like you. If you want to work at a call center in San Antonio, throw a rock and you'all hit one. Go to any other call center, but stay away from I actually grew to love a great team there. I hope they are all OK and taken care of. Too bad "taken care of" will mean they will have to leave Transcom to get that from an employer....

      Cons

      Payroll is a joke. Too many times, I was told to lie to the employees about Transcom's ability to make payroll. And the Comptroller in Denver was allowed to withhold employee's pay with no repercussion at all. Benefits for medical and dental are TERRIBLE! Maybe try to take care of the employees at all levels and some may actually stay and want to work there. The bugs are terrible! I know it's Texas and all, but the infestations were out of control. Spend a little money (you're good at that on stupid, senseless things - try doing it on something that will make a difference!) and bring in an exterminator on a regular basis until the bug problem is solved! Praise the employees that work hard, not just those you like. You'll be surprised how far a little praise will take you. The location of the site. It's in the ghetto! But since that is the crowd you are trying to appeal to...... The execs at the highest levels are corrupt! They have to make up fake invoices to send to clients to collect revenue that wasn't truly earned.

      avatar
      Transcom WorldWide Response
      4y
      Thank you for your review. Your feedback is helpful for us to make improvements in our employee relations and training. We appreciate it.
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      ReviewsTranscom WorldWide reviews

      Glassdoor has 2,387 Transcom WorldWide reviews submitted anonymously by Transcom WorldWide employees. Read employee reviews and ratings on Glassdoor to decide if Transcom WorldWide is right for you.