9 Jan 2024
Toast Inc Response
2yWe loved reading this review! Thank you for sharing this feedback and for all that you do to set our customers up for success. We couldn't accomplish all that we have without dedicated Toasters like you!
Great team, great management, great company! - Customer Service Representative Toast Inc Employee Review
Explore other reviews about Toast Inc
5.0
10 Jun 2026
Current employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business outlook
Pros
Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.
Cons
Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.
4.0
8 Jun 2026
Former employee, more than 8 years
Boston, MA
Recommend
CEO approval
Business outlook
Pros
-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it
Cons
-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams