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      Toast Inc

      Engaged employer

      Toast Inc Reviews

      3.8

      69% would recommend to a friend

      (1,671 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.9

      Culture and values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      21 May 2025

      Nice company

      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Funny team with nice office

      Cons

      No over time pay :(

      4.0
      10 Nov 2021

      Crew

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefit is quite enough and sensible

      Cons

      Base wage seem to low

      2.0
      20 Jun 2023

      Culture has taken a dive.

      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product. Some great people.

      Cons

      Every since the new CTO came in and brought along multiple VP's from Wells Fargo the culture shifted dramatically. Things used to be exciting and engineering focused, and now it's very toxic. Blameless post mortems went out the window and work life balance is gone. The CTO's response has basically been "deal with it". The new leadership crew think they are improving the company but it's because they don't have the technical understanding or empathy to realize that their ideas are poor and no one wants to work with them when they treat everyone like dirt (including vendors).

      avatar
      Toast Inc Response
      2y
      Firstly, thank you for your many years as a dedicated Toaster. We could not have accomplished all that we have without the great team that brings our mission to life. At Toast, we believe that feedback is a gift, so I thank you for sharing your concerns here. The R&D leadership team is committed to empowering employees and setting our customers up for success As we grow and scale, changes can be expected, but we will always remain true to our core values. Since your review indicates that you're a current employee, I am hopeful that we can discuss your concerns further. I am personally committed to our culture and the experience of every Toaster on my team so please reach out to me directly, or your manager, or your People Success Partner so that we can best support you. - Debra Chrapaty, CTO
      Viewing 1 - 3 of 1,671 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,779 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.