Micromanagement, Nothing Is Streamlined, and So Much More - Sr. Manager Partnership Toast Inc Employee Review

2.0
2 Sept 2023
Recommend
CEO approval
Business outlook

Pros

DEI groups, lots of benefits, salary

Cons

Every department uses different software, so the right hand doesn't know what the left is doing. Data is everywhere, it's not a good thing. People utilize it to fit their narrative in order to be seen as experts and meet their OKR's instead of being given the time needed to get the full picture, especially if it shows Toast in a positive light. No identified user accessibility requirements tied to position level, so you're left fighting for access. Legacy employees voices hold so much weight and respect that new employees are assumed to be the ones in the wrong. Different company standards for new employees in comparison to standards set by department. Death by meetings that could have been emails and interrupt time to actually complete work.

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Toast Inc Response
2y
Thank you for taking the time to leave this review and for your time at Toast. I am sorry that you were met with some obstacles when you worked here. I will share this valuable feedback with the team. Best of luck to you in your future endeavors. - Keith Corbin, Senior Director, Business Development

Explore other reviews about Toast Inc

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
9h
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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