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The UPS Store

Part of UPS

Is this your company?

Low Pay to deal with irritated people all day - Retail Sales Associate The UPS Store Employee Review

2.0
17 May 2020
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

Many calls blaming you for their package being late or damaged, even though you didn't ship it. Many people will call thinking you are the hub and not an independent business, leading to problems like the one listed above.

Explore other reviews about The UPS Store

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

in my experience we had close knit team, solid pay, interesting and varying work, majority of customers are quite nice

Cons

from what I observed corporate is out of touch with their franchisees.

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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