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The UPS Store

Part of UPS

Is this your company?

Great co-workers, friendly UPS drivers, Great Location, Very comfortable. - Customer Service Associate The UPS Store Employee Review

3.0
19 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Hours are reasonable, no Sundays, off by 4pm on Saturdays. Easy to get to here in Chicago. Great customers! Neighborhood filled with repeat customers who are pleasant to speak with. Other local business establishments honor UPS Store discounts, as do we.

Cons

Low pay, terrible health insurance, not enough hours, no parking, parking lot is small and surrounded by residential permit parking. Not much room for advancement. Owning your own UPS Store Franchise involves many loops to jump through.

Explore other reviews about The UPS Store

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

2.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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