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The UPS Store

Part of UPS

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The Walmart of Shipping - Associate The UPS Store Employee Review

2.0
14 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Flexible Hours Typical Retail Job Pay...Nothing fancy... Discount on Services One location I worked at was family owned so it had a close knit feel

Cons

Focus is on Up-Selling everything you can. You have to charge on everything from a strip of tape you put on a box to allowing a customer to drop a package off.

Explore other reviews about The UPS Store

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice bosses, good coworkers, predictable work

Cons

Stressful or rude customers, busy days

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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