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The Cheesecake Factory

Engaged employer

Great tips but at a cost - Server The Cheesecake Factory Employee Review

2.0
14 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great tips. Busy restaurant and low tip percentage. Guests can often make your day here.

Cons

- Inconsistent work-life balance due to irregular hours and long shifts. - Some management practices could be more supportive—feedback from staff is not always acknowledged, and assistance during busy times can be lacking. The company culture is very profit-driven, often prioritizing table turnover over employee well-being. - They truly don't care about you here

Explore other reviews about The Cheesecake Factory

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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