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The Cheesecake Factory

Engaged employer

The Cheesecake Factory Reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

6K reviews
1.0
4 Jul 2025
Recommend
CEO approval
Business outlook

Pros

• Good team • Work/Life balance

Cons

• Poor management culture (toxic, unsupportive, and nepotistic) • Unhygienic and unpalatable staff meal • Racial bias and clear favoritism • Lack of appreciation for hard work • Increased workloads as a form of punishment • Stark change in the demeanor of the management when the higher ups are present • Constant pressure to interrupt diners to ask about desserts • Low salary in comparison to the high workload

5.0
27 Apr 2024

Good

Recommend
CEO approval
Business outlook

Pros

Good pay, flexible, good management.

Cons

Busy, overworked, stressed, crowded, tired.

Viewing 1 - 3 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.