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The Cheesecake Factory

Engaged employer

Best large restaurant company to work as a server. - Food Server The Cheesecake Factory Employee Review

5.0
14 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Strong training program that really spends the time to help new servers learn the menu and the standards of service. Expectations for standards are well-defined, including language to use and steps of service. The company also creates a strong sense of community with company-wide communications, volunteer programs and opportunities to transfer or change position. The company is well-organized, has quality products, maintains strong marketing, and continues to grow.

Cons

I wish the benefits package for hourly staff was better, but those are losing ground in many companies, and that's all in a state of change, anyway.

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

good pay to works worked ratio

Cons

have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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