Ok but low pay considering what we do - Remote Customer Service Representative TTEC Employee Review

3.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good comradery with other employees, Team leads really seem to care

Cons

Low pay, we get penalized for things that are beyond our control.

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TTEC Response
11mo
Thank you for your feedback and for your many years with the team. We're glad to hear you’ve had strong support from your peers and team leads. We've also noted your concerns around compensation and performance metrics. Input like this helps guide where we focus improvements.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wow YOU CAN Work at home

Cons

If you love to be harassed, discriminated against and tortured, this company is for you!

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