Run away and don't look back - Licensed Insurance Agent TTEC Employee Review

1.0
7 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Daily Pay option is nice since pay period is every other week

Cons

Training is a joke. TL are not helpful. Conitnued employment is based on a stack ranking system. Which is all good except they lump all employees into one system, so if you are part of one of the last waves of training on a contract that ends 15 days after you get out of training, there is no way for you to be ranked high enough to be chosen to stay. When you are offered a position, even on a seasonal contract, you are told once the contract ends or slows down, you will be moved to a different contract, which is false.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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