It's okay for work at home job, but never think it is permanent. - Anonymous employee TTEC Employee Review

3.0
29 Oct 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Starting pay okay and yu had the opprtunity to get higher pay quick if you got high quliaty assurance ratings. Another thing that was good was that it is on a project basis so you do not have to do the same thing all the time.

Cons

-job is temporary or seasonal, they hire people per project for 2-3 months. -training is pretty boring. -they are not as flexible as they say they are in their timings.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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