Met good people there, and good environment to work at
Cons
Low pay, no supervisor management
TTEC Response
4y
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
Friendly coworkers
Your work helps the people you talk to
Cons
Management only promotes friends
Constant layoffs
Hours can change at any moment and schedules have a mandatory change after 3 months
No path to long term employment given
Leadership never on same page
Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate