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      TTEC

      Engaged employer

      TTEC reviews

      Great for emergency/college employment needs. - Customer Service Representative TTEC Employee Review

      3.0
      6 Feb 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Not much. Customers are awful and very seldom does management truly value you as an associate. Sweet cafeteria? Guaranteed lunches and breaks are dope though. And I guess you can advance quickly. I had this job through college. It was great. I got paid well above minimum wage and my hours were cemented around my classes. There is no finer job for a college student needing work.

      Cons

      Taking off time is near impossible unless you know someone who can do a favor for you. Depressing atmosphere, unhealthy co-workers. Pay raises or bonuses have become near impossible.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      1.0
      15 Jun 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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