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      TTEC

      Engaged employer

      TTEC reviews

      Best Buy project, Geek Squad general entitlement - Customer Service Work At Home TTEC Employee Review

      1.0
      11 Feb 2013
      Customer service work at home
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home and saving on gas money

      Cons

      The pay. No raises. Not acknowleged for good customer service, they only look at numbers. In a few short months our list of things we handle has grown longer but there is no training for the new things we have to do. We are told to google or go to ehow to find out how to help a caller with complex tech issues. It is represented to customers that there is expert help when they call and there is not.

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      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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