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      TTEC

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      TTEC reviews

      Started out good then went downhill fast. - Technical Support Representative TTEC Employee Review

      1.0
      4 Feb 2013
      Technical support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They paid on time. I never had a check late. Also, they had plenty of parking spaces in the parking lot.

      Cons

      Shitty work environment. Poor communications, and their training is awful. Their tools to do the job suck, and you have to show up to work early to boot you computer get your tools up and running before you can clock in. Focus is 100% on sales and not helping the customer. Unless by helping the customer you mean sell them something. The only people that get ahead are those that can sell really well, even if your job is pc support.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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