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      TTEC

      Engaged employer

      TTEC reviews

      Not good. Stay away. - Customer Service Representative TTEC Employee Review

      1.0
      18 Jul 2018
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid training. After leave. But if you have a good trainer to take you to the next level then stay. I am here because single and used to routine of talking with customers.

      Cons

      Arrogant team leaders and support. Broken promises. Too many people leaving. Minus .0000001 work life balance. Join if you are a student or retired. No place for people with families or singles with a life. Altek is not a healthy way of life. I hate this place. But will stay until I feel like I can do something better than this. Do not come here unless management makes a change. Avoid unless it is for paid training they advertise.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      8h
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      8h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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