Corporate functions - Corporate Counsel TTEC Employee Review

2.0
7 Jan 2017
Recommend
CEO approval
Business outlook

Pros

There arent many honestly. Its a publicly traded company with some clout internationally.there are some decent employee perks.

Cons

Awful place to work. Stagnant wages, limited progression, political, tumultuous, callous corporate culture. Very tough internal work environment. Happy to be gone.

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TTEC Response
9y
Thank you for your feedback. We're glad you liked the employee perks at TeleTech. On the other hand, we apologize that your experience with TeleTech didn't match our reputation as a great company to work at. We're actually pretty big on career progression and providing opportunities to employees, as further evidenced by the launch of iAspire. But we also see that there's still work to be done. Thank you once again for your review and we wish you all the best!

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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TTEC Response
17h
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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