Decent pay with varied responsibilities - Desktop Support Associate Technician TTEC Employee Review

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Straightforward Position with decent pay.

Cons

You may be required to do a little bit of everything.

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TTEC Response
2d
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you’ve found the role straightforward and the compensation competitive. We also appreciate your comments about the variety of responsibilities, as feedback like yours helps us continue evaluating the employee experience and role expectations. Thank you for taking the time to share your perspective, and we wish you continued success in your role.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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