It’s an ant farm.. - Customer Service Representative TTEC Employee Review

4.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Casual atmosphere, and it’s pretty positive vibes for a call center

Cons

They fire people easily and rapidly. I don’t like the walk of shame they make people walk. I feel like the termination of an employee should be a little more discreet. I don’t like that I can’t have my purse or my cellphone with me. I have children and would like to be more accessible to my family

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the positive atmosphere and casual environment. We also take your comments about employee terminations and workplace policies seriously — feedback like this helps us identify ways to improve the employee experience. We wish you continued success in your role.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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