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      TTEC

      Engaged employer

      TTEC reviews

      N/A - Member Service Representative TTEC Employee Review

      4.0
      30 Dec 2025
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on the project, schedule flexibility.

      Cons

      Stressful work environment. High call volume at times, no time to mentally recoup.

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      TTEC Response
      5mo
      Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you appreciated the flexibility offered by certain projects. We also value your comments about workload and the stress that can come with high call volumes — feedback like this helps us identify ways to better support our teams. We wish you continued success in your future endeavors.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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