Pros
The pay and benefits are good and rival some of the bigger tech companies, and the free lunch is a plus. Most coworkers are approachable, smart, and genuinely helpful, however this is team dependent. The platform itself is interesting.
Cons
There are quite a few issues, most of which seem to trace back to upper management. Like others have mentioned, there’s a strong culture of favoritism here. Certain managers and employees tend to get their projects pushed through, even when those projects are high effort with low return and only really benefit their specific team. This often comes at the expense of higher priority work elsewhere. That said, a lot of these projects could really benefit from better planning or even basic project management practices. Instead, things often feel unstructured and rushed, which creates unnecessary stress and inefficiency. You’ll find yourself working weekends and late nights just to meet some arbitrary deadlines, where you voiced your concerns over said deadline, however they were ignored. And while it’s expected that people at startups wear many hats, support from leadership is minimal. When you do reach out for help or guidance, it’s often not there. This leaves teams feeling like they’re operating without much direction, and it highlights that many managers are inexperienced or not equipped to lead effectively. You’ll end up burning yourself out in the process of constantly managing up. Promotions can be inconsistent, and performance standards aren’t applied evenly. You might find yourself doing the work of people above your level without much recognition, unless you happen to be one of the favorites. Favoritism happens in most places, but it’s definitely amplified here. There’s also noticeable undercurrents of indirect confrontation between teams. If you’re not insulated from that, it can be pretty demoralizing and create a constant source of anxiety about your job security. And if you happen to run into issues with one of the “favorites,” you’re often coerced into doing what they say with minimal pushback. Managers from other teams tend to express frustrations through gossip and will rarely ever confront each other about it. Again, this kind of culture can also lead to emotional burnout. If career development is important to you, this probably isn’t the place. Managers rarely discuss growth or progression, and there’s no clear career path. Over time, that lack of direction can really hold you back especially when starting out.