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      Sun Life

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      Great friendships, but a toxic work environment - Senior Process Associate Sun Life Employee Review

      1.0
      22 May 2026
      Senior process associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only pros is that you will get the best life long friends

      Cons

      They will treat you like an enemy once you will resign Overwork without any overtime pay Rude mangers they will shout at you Causes trouble in approving leaves

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      5.0
      28 Oct 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance, Salary, Benefits

      Cons

      Communication channels are ineffective at times.

      2.0
      30 May 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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