Restaurant management 04/2022 - Server/Waiter StoryPoint Employee Review

3.0
15 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The management overall is good in StoryPoint Granger. Meeting the professional staff and workers in this facility is a joy. Everyone seems to be in good spirits most of the time as it is a difficult position to be in daily working with the stress and strain of the job.

Cons

As a full-time server/waiter, I have witnessed the kitchen restaurant manager taking advantage of full time servers schedules due to not enough hired, trained staff to get the job done daily. Unfortunately she has become a very hard person to work with due to stress and strain of the job and to get the job done. She does take advantage of putting people on the schedule without their permission to do so and work the hours over eight hours a day. The professionalism of the youngest high school students hired part time do not come to work and there will be twice as much to do for those days/evening shifts. Members in the kitchen morale is not good due to understaffed and overworked.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad you enjoy engaging with our team. The pandemic has presented unique challenges regarding staffing, and we understand the frustrations that come with it. With that being said, we have policies in place regarding shift times and would not require anyone to work overtime. We have a dedicated recruiting team that works hard to find qualified employees. In addition, we offer a referral program that includes a financial incentive for both the current employee and new hire. If you have any further suggestions or would like to share more about your experience, please call Pam Hayes at (810) 220-2655.

Explore other reviews about StoryPoint

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

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StoryPoint Response
4w
Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Great opportunity to connect with new colleagues and leadership in a more relaxed setting -Well-organized overall, with clear effort put into logistics and planning -Sessions helped provide insight into my new company’s vision and direction -Positive, welcoming atmosphere that made integration feel smoother -Good balance of structured activities and informal networking time

Cons

-The only con, I can think of, was the travel....both directions we had a layover.....no fault of anyone, travel just took a long time

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StoryPoint Response
2mo
Hello, Thank you for sharing such detailed and thoughtful feedback! We’re glad to hear the retreat provided meaningful opportunities to connect with colleagues and leadership, and that the atmosphere helped make integration smoother. Your insights on creating smaller group discussions and connecting the company’s vision to individual roles are excellent suggestions that can help us continue strengthening engagement and alignment. We appreciate your recognition of the planning and effort behind the retreat and will use your feedback to build on this positive experience for future events.
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