StoryPoint Reviews

4.3

84% would recommend to a friend

(425 total reviews)

John Fitzpatrick

89% approve of CEO

86% positive business outlook

StoryPoint has an employee rating of 4.3 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

425 reviews
2.0
3 Mar 2018
Recommend
CEO approval
Business outlook

Pros

When you are in good standing or “popular” it is great. The residents make your job complete. There are certain management that are great, others only care about a dollar in their pocket.

Cons

The pay isn’t worth what you are expected to do and the drama will turn you away. You can give your all and if you aren’t willing to lie for a buck in the companies pocket they will turn on you.

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StoryPoint Response
7y
Hello, It is always hard to read feedback as you have provided. As an organization, we empower our employees to reach out to multiple leaders who can help resolve concerns such as you have provided. There are several layers within our entire organization to support that. If an employee does not feel their voice is being heard, they can reach out to an employee hotline, directly with our Human Resource team and the Regional Director for their community. There are e-mails, phone numbers and regular, personal visits to the community by the regional that are provided to team members so they can have different avenues for communication. We are sorry you did not feel you could reach out to the different areas for additional support to resolve your concerns. Furthermore, to be very clear, we never ask any of our team members to lie under any circumstance. We take appropriate actions for team members who are not honest in their words or actions. Please feel free to call our Vice President of Wellness so that we can better understand your experience. You can reach Rebecca Skandalaris at (248)881-7529. Thank you.
1.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

The residents you fall in love with!

Cons

Run by a mean girls club. They try to sell you their 1440 Experience, don’t believe it!! Care takers are on their phones all day and don’t pay attention to residents. They leave work for others who then can’t get their jobs done. Family members work together and cover each other!

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StoryPoint Response
4y
Hello, Thank you for your review. We are glad you enjoyed building relationships with our residents. We work hard to build an employee-first culture, and we are disappointed that you did not feel this during your time with us. The staffing crisis has presented unique challenges, but we refuse to compromise on our standards and care. We think that connecting with you directly would help us address these and any other concerns. If you would like to share more details about your experience, please call Pam Hayes at (810) 220-2655.
1.0
4 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The residents brought me joy everyday, and I developed a very close rapport with them and their families. I loved my coworkers-the few that we had-the building was ran by agency. I worked so hard, and enjoyed my job and several of the residents became like grandparents and still call me; as well as their families. It’s a shame they have no idea what they’re doing or how to run a business. It’s like dealing with scandalous little high school aged girls. PATHETIC. My heart breaks for the residents right now.

Cons

They do NOT stand by their whole 1440 LIE. ITS SAD!! The facility has soo much potential, but ran my terrible people (management, CORPORATE). I was lied to by management several times. I was lied to by corporate as well!! I was discriminated against once and treated so unfairly it’s unbelievable.

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StoryPoint Response
3y
Hello, We appreciate the time you took to write out this review. We are aware that you left a similar review on our Common Sail Investment Group Indeed page as well, so we assume you work at one of our StoryPoint communities and not our home office. Regardless, we think speaking with you directly about your experience would be beneficial. If you would like to talk with us, please reach out to Sarah Owen at (810) 543-1792.
Viewing 1 - 3 of 425 Reviews

Glassdoor has 430 StoryPoint reviews submitted anonymously by StoryPoint employees. Read employee reviews and ratings on Glassdoor to decide if StoryPoint is right for you.