Toxic positivity and gaslighting - Stylist Stitch Fix Employee Review

1.0
4 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Work remotely from home, W2s instead of 1099s, some creativity involved but not much.

Cons

The company loves to tell you it's built on pillars of responsibility, integrity, and authenticity, but the reality is that they are just another corporation that cares more about their bottom line. You will not be valued, but instead of just understanding that from the get-go, they'll make you believe you're valued while dismissing every complaint. They will gaslight you when you bring them concerns. A supervisor literally told a co-worker who brought a list of concerns from multiple stylists that "she was the only one who seemed to have a problem" with current extreme changes to the role. They recently took away all flexibility and shortened the work day, which affects people with children and disabilities the most. Then they said we had to accept the new changes and sign a new agreement, or leave. And not only that, they are offering $1000 (pre-tax of course) if you agree to leave since they know many will jump ship and they want to avoid having to pay severances or UC. All of this happened on the first day of the CEO, who sent a tone-deaf e-mail about how excited she was to lead us into the future. Also, they are not size-inclusive. We were told they won't be working on expanding plus-sizes for at least 2.5 years. They also said that plus-size clients are only 1% of the current business - of course they are! You don't have nearly enough to serve them well! Build it and they will come! And as a plus-size person myself, it's really great to look at our Stitch Fix merch shop and NOTHING is above an XL. They are not inclusive, and have told us that they don't have plans to be. They are not transparent, the role and responsibilities change constantly without any raise in pay, toxic positivity drowns out any chance of actual communication between stylists and their leads, and if you ask for help with problems (such as non-existent inventory) you will be gaslit ("you can't blame the inventory, you're just not being creative enough.")

Explore other reviews about Stitch Fix

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The people you actually work with are actually fantastic humans and brilliant engineers. They're eager to learn, collaborate, and help no matter what level they are or team they're on. You can make real friends here.

Cons

Unfortunately, the business just hasn't been as stable as it used to be. Leadership is always changing something and there isn't as much transparency about those decisions as there once was.

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• I work with genuinely kind, supportive people who are always willing to jump in and help or give feedback to help me grow. • I've had the opportunity to partner with a variety of teams and build meaningful relationships across the business even from a remote setting. • Flexible work environment that allowed for a healthy work-life balance. • I've always felt trusted to manage my workload and bring new ideas to recruiting processes. • Mission-driven culture with employees who truly cared about helping clients feel confident in their personal style. • Great place to develop recruiting skills while working alongside talented and thoughtful teammates.

Cons

• Stakeholder alignment could take time when multiple teams were involved in hiring decisions. • I honestly don't have many cons to share. I can genuinely see myself working at Stitch Fix for many years to come. It's a company that truly values its people, and I'm proud to say I work here when people ask. The culture, mission, and people make it a place where I feel supported, challenged, and excited to contribute every day.

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