Pros
Work from home Somewhat flexible hours Creative Can be really nice building positive relationships with clients Positive culture
Cons
Unrealistic expectations to achieve tasks in allotted time There are frequent issues with inventory and technical glitches which add frustrating barriers to reaching these expectations The pay is not in line with skill set required 10 minute breaks every 3 hours worked are “optional” and are not factored into paid hours worked Not enough time outside of styling to complete reading and responding to email communications, reading and giving true care to feedback from clients, raising “escalations,” taking occasional surveys, reading posts about the aforementioned technical glitches and inventory issues They recently reduced sick pay with no other benefits Little incentive to keep going when taking all of these cons into consideration You have to use your own computer and there is no stipend to compensate for the wear and tear on your device even though the company profits from the lack of overhead they benefit from through this arrangement In the end, you ultimately start to feel like a cog in a wheel while being told with a smile, “Keep going! You can do it!” The positive communication then begins to feel patronizing. I have worked over 15 hours (unpaid) every single week to keep up with expectations. They say we aren’t supposed to but the system encourages it without saying it outright.